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Statement from Ministers Ryan and Naughton following morning meeting with daa

Minister for Transport Eamon Ryan and Minister of State Hildegarde Naughton met with the CEO of daa, Dalton Philips and his management team this morning. Ministers expressed their immense disappointment and frustration at the unacceptable scenes at Dublin airport over the weekend.


The Ministers said that the excessively long queues and wait times were causing significant distress to passengers as well as reputational damage to the country from a business, travel, connectivity and tourism point of view. 


The Ministers have instructed daa to report back by tomorrow morning on solutions that can be put in place in advance of this bank holiday weekend to deliver an acceptable passenger experience for citizens and visitors departing from the airport. The Ministers have asked daa to consider all options that can be taken in immediate and medium term to resolve this matter.


Daily meetings will be held at Ministerial level with daa until the difficulties persisting at the airport are satisfactorily resolved. Minister Naughton emphasised that it is the responsibility of daa to resolve these matters to the satisfaction of passengers travelling in the days and weeks ahead. 


The Ministers stated that the unacceptable queues should not be repeated this Thursday and Friday and into the Bank Holiday weekend and that intending passengers should be confident that they would make their flight with minimum inconvenience.


Minister Naughton, who has special responsibility for international travel, will also meet with airlines this afternoon.